Responsibilities

Contracts may only be concluded on behalf of MEAS Oy by MEAS Oy authorised signatories and not by email communication or phone. No employee is authorised to conclude any binding agreement on behalf of MEAS Oy with another party by email without the express written confirmation of an authorised signatory.

Any views expressed by the sender of this email are not necessarily those of MEAS Oy. MEAS employees are expressly requested, not to make any defamator, threatening or obscene statements and not to infringe any legal right by email communication. 

Computer viruses can be transmitted by WEB and email and you should be aware that these may be intercepted by third parties. Any attachments to this web or email will be received as separate, the subject line of which will be the file name. You are advised to check this email and any attachments for the presence of viruses as neither MEAS Oy nor the sender accept responsibility for any viruses transmitted by this email and/or any attachments.

Any further enquiries should be addressed to viveca.heinonen@meas.fi


Right of cancellation

You have the right to cancel the agreement within 14 days without giving any reason. The cancellation period ends 14 days after the last batch of goods has been received or, in the case of downloadable products, from the moment of receipt of the order. This right of cancellation only applies to e-commerce products. For products in the instrument catalog cancellations are negotiated separately.

In order to exercise the right of cancellation, you must notify us of your decision to cancel the contract in an unambiguous manner (for example, by letter, post or email).

In order to comply with the cancellation period, it’s enough that you send your notice before the expiry of the withdrawal period.

Effects of cancellation

If you cancel an agreement, we will refund to you all payments, including delivery costs (except for the additional cost of choosing a delivery method other than the cheapest one we offer), without delay and in any case no later than 14 days after receiving notice of cancellation. We will make the refund using the payment method you used in the original transaction, unless you have expressly agreed otherwise, and in any case at no cost to you.

You must return the goods without delay and no later than 14 days after the cancellation notice. The deadline has been met if you return the goods before the end of that 14-day period. You must bear the direct costs of returning the goods. You are only liable for any depreciation of the goods as a result of any treatment other than that necessary to establish the nature, characteristics and functioning of the goods.

Service products or digital content do not have a right of cancellation if the service has been fully performed or the delivery of digital content has begun with the customer’s consent and the absence of the right of cancellation has been notified in advance.

If the order is canceled after the start of its delivery, the customer is obliged to pay a reasonable compensation for their order, which is calculated as a proportion of the total price under the contract.